Effective Date: 1 January 2020
Welcome to Event Management Dalang! ("Event Management Dalang!", "we", "us" or "our"), a service provided through oscrapa.com.
These Terms and Conditions ("Terms") govern your access to and use of our event management platform and related services (collectively, the "Services").
Our Services are designed to help event organizers manage the event lifecycle, including:
By registering for an account, purchasing a service plan or using the Services, you agree to these Terms. If you do not agree with these Terms, you must not use the Services.
Event Management Dalang! provides an online platform that enables event organizers to manage event registration, admission and attendance records through a web browser.
Depending on the applicable service plan and available functionality, the Services may include:
The Services are intended to assist event organizers in administering their events. We do not organize, host or supervise events on behalf of customers unless expressly agreed in writing.
We reserve the right to modify, improve, suspend or discontinue any feature of the Services, subject to applicable law and any specific contractual commitments made to customers.
Certain functions of the Services require an account.
When registering for an account, you agree to provide accurate and up-to-date information and to maintain the accuracy of that information.
You are responsible for:
You must not use another person's account without authorization or create accounts for fraudulent or unlawful purposes.
We reserve the right to restrict, suspend or terminate accounts in accordance with these Terms where necessary to protect the Services, other users or applicable legal requirements.
Customers may use the Services to create and manage events by entering information such as:
Customers are responsible for ensuring that all event information is accurate, complete and lawful.
Customers must promptly update event details if there are material changes to the event date, time, venue, registration arrangements or other information provided to participants.
We are not responsible for losses arising from incorrect, incomplete or outdated event information supplied by customers.
Customers are responsible for conducting their events, communicating with participants, managing cancellations and handling any disputes between the event organizer and participants.
The Services allow customers to configure registration forms to collect information from participants.
Customers are responsible for determining what information is necessary for their events and ensuring that the information requested is lawful, relevant and proportionate to the intended purpose.
Customers must not use registration forms to collect unlawful information or information that they are not authorized to collect.
Customers are responsible for providing appropriate privacy notices, obtaining any consent or authorization required by applicable law, and explaining how participants' information will be used.
We provide the technical platform for registration and data management. Unless otherwise agreed in writing, customers remain responsible for the purposes and means of collecting participant information and for their own compliance with applicable data protection laws.
The Services may generate an individual QR Code for each registered participant for event admission and attendance recording.
Depending on the applicable service plan, QR Codes may be distributed through email or MMS.
Customers acknowledge that:
Customers must take reasonable measures to prevent the unauthorized sharing, duplication or misuse of QR Codes.
A QR Code is a technical admission credential and does not, by itself, guarantee admission to an event. Event organizers remain responsible for determining admission rules and handling disputed or unauthorized entries.
The Services may allow authorized event staff to scan participant QR Codes using compatible mobile devices and a web browser without installing a dedicated application.
Depending on the system configuration, scanning may record a participant's check-in time, check-out time and related attendance information.
Customers are responsible for:
The accuracy and completeness of attendance records may depend on device functionality, network connectivity, staff procedures, participant actions and system availability.
The Services do not guarantee that all unauthorized entries, duplicate scans, QR Code sharing or other attendance irregularities will be detected or prevented.
Customers remain responsible for determining whether a participant has validly attended an event.
The Services may provide statistics including:
Statistics are generated from the information recorded in the system and may be affected by delayed updates, incorrect data, scanning errors, connectivity issues or other technical limitations.
Customers are responsible for reviewing the records and confirming their accuracy before using them for reporting, administrative decisions or other purposes.
Where data export is available, customers are responsible for downloading, checking, storing and protecting exported files. Exported files may contain personal data and must be handled in accordance with applicable law.
We do not guarantee that exported data will remain accessible indefinitely or that every export format will be available in all circumstances.
You agree to use the Services only for lawful purposes and in accordance with these Terms.
You must not:
We may investigate suspected violations and take appropriate action, including restricting access, suspending accounts or terminating the Services in accordance with these Terms and applicable law.
We take reasonable measures to protect information processed through the Services.
Depending on how the Services are used, information may include:
The collection, use, storage, disclosure and protection of personal data are subject to our applicable Privacy Policy and relevant data protection laws.
Customers must ensure that they have a lawful basis for collecting and processing participant information and for authorizing us to process such information to provide the Services.
Customers must not upload or collect personal data that they are not authorized to process.
Customers are responsible for responding to participant enquiries and requests relating to personal data to the extent required by applicable law. We will provide reasonable cooperation where appropriate and as required by law or an applicable agreement.
Nothing in these Terms removes or limits any obligation imposed on either party by applicable data protection legislation.
The Services are offered under different pricing plans.
The fees payable for the Services shall be determined in accordance with the applicable service plan selected by the Customer and the latest pricing information published on our website at https://oscrapa.com/evm/index.php.
The Customer is responsible for reviewing the applicable fees, service plan details, usage limits, included services and any additional charges before purchasing or using the Services.
Actual charges may vary according to event capacity, the number of events, additional MMS requirements, requested functions and other agreed service requirements.
Where there is a conflict between a published general price and a specific quotation accepted by both parties, the accepted quotation or written agreement shall govern the relevant transaction, subject to applicable law.
Unless otherwise agreed in writing, customers must pay the applicable service fees in accordance with the payment instructions or quotation issued by us.
Customers are responsible for ensuring that payment information is accurate and that payments are properly authorized.
We may delay activation or restrict access to paid functions until the required payment has been received and confirmed.
Any additional charges for MMS usage, additional services or customized requirements must be agreed or disclosed before the relevant charge is incurred.
The free MMS allowances are limited to those specified in the applicable plan.
These allowances are not necessarily interchangeable between events or plans. Unless expressly agreed in writing, unused allowances have no cash value and cannot be redeemed for a refund.
Additional MMS distributions, if available, may be subject to separate charges and usage conditions communicated to the customer before purchase or use.
MMS delivery remains subject to the availability and performance of relevant telecommunications networks and service providers.
Customers should confirm that the selected service plan, event requirements, usage allowances and applicable fees meet their needs before completing a purchase.
Unless otherwise stated in a written agreement or required by applicable law, fees paid for services already activated or delivered are non-refundable.
Any request to cancel an order, change a service plan or request a refund will be assessed according to the applicable quotation, the stage of service delivery and applicable law.
Nothing in this clause excludes any refund or other remedy that cannot lawfully be excluded.
We may revise published prices, service plans, usage allowances and additional service charges from time to time.
Unless otherwise agreed in writing or required by law, changes to published pricing will apply to future purchases or renewals and will not retrospectively change fees already paid for a confirmed order.
The applicable service period, if any, will be specified in the selected plan, quotation or written agreement.
Where a service plan has an expiry date or renewal requirement, continued use beyond that date may require renewal or payment of additional fees.
Customers are responsible for checking the applicable service period and completing any required renewal arrangements in time.
Customers are responsible for exporting and securely retaining any event records they need for their own operational, legal or reporting purposes.
Following expiry of a service plan, account closure or termination of the Services, access to event data or platform functions may be restricted.
We will handle stored information in accordance with our Privacy Policy, applicable data retention procedures and legal obligations.
Where practicable and legally permissible, customers should contact us before account closure or service expiry if they require assistance with data export or retrieval.
We do not guarantee indefinite storage or continued availability of event records after the applicable service period has ended unless expressly agreed in writing.
The Services may depend on third-party services or technologies, including:
Third-party services may be subject to their own terms, privacy policies, availability restrictions and technical limitations.
We are not responsible for failures or interruptions caused by third parties beyond our reasonable control. This clause does not exclude liability that cannot lawfully be excluded.
All intellectual property rights in the Services, including the software, source code, system architecture, interface design, logos, trademarks, documentation and related technology, belong to us or our licensors.
Subject to these Terms and the applicable service plan, we grant customers a limited, non-exclusive, non-transferable right to access and use the Services for their authorized event management purposes during the applicable service period.
Customers must not copy, modify, distribute, sublicense, reverse engineer or commercially exploit any part of the Services except where expressly authorized by us or permitted by applicable law.
Customers retain responsibility for ensuring that event content, images, documents, logos and other materials uploaded to the platform do not infringe third-party rights.
Customers authorize us to host, process and display such materials only to the extent reasonably necessary to provide and maintain the Services, subject to our Privacy Policy and any applicable written agreement.
We may suspend, restrict or terminate access to the Services where reasonably necessary, including where:
Where reasonably practicable and legally permissible, we will provide notice of the suspension or termination and an opportunity to address the relevant issue.
Upon termination, the customer's right to use the affected Services may cease. Any outstanding payment obligations and provisions that by their nature should survive termination will remain effective.
Nothing in this section prevents either party from exercising rights available under applicable law or an applicable written agreement.
The Services are provided on an "as is" and "as available" basis, subject to applicable law and any express commitments made in writing.
We will make reasonable efforts to maintain the functionality and reliability of the platform. However, we do not guarantee that:
Customers should maintain appropriate operational procedures and verify important attendance information where necessary.
Nothing in these Terms excludes any guarantee, representation or liability that cannot lawfully be excluded under applicable law.
To the maximum extent permitted by applicable law, we will not be liable for indirect, incidental, special or consequential loss, loss of profits, loss of business opportunities or loss of anticipated savings arising from the use of, or inability to use, the Services.
Subject to applicable law, we will not be responsible for losses arising from:
Customers are responsible for maintaining suitable records and operational arrangements for their events.
Nothing in these Terms excludes or limits liability for fraud, wilful misconduct or any other liability that cannot lawfully be excluded or limited.
To the extent permitted by applicable law, customers are responsible for claims, losses and reasonable costs arising from their unlawful use of the Services, their material breach of these Terms, their infringement of third-party rights, or their failure to obtain any authorization required for the collection or use of participant information.
This clause does not apply to the extent that a claim or loss is caused by our own breach of these Terms, negligence or other conduct for which liability cannot lawfully be excluded.
We may update these Terms from time to time to reflect changes in the Services, pricing arrangements, technology or legal requirements.
The latest version will be published on our website with its effective date.
Where required by applicable law or an applicable agreement, we will provide notice of material changes.
Your continued use of the Services after updated Terms take effect constitutes acceptance of those changes to the extent permitted by law. If you do not agree to a material change, you should discontinue use of the affected Services and contact us regarding any applicable contractual arrangements.
These Terms are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.
The parties submit to the non-exclusive jurisdiction of the courts of Hong Kong in relation to disputes arising out of or in connection with these Terms, subject to any mandatory legal requirements.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.
Our failure or delay in exercising a right under these Terms does not constitute a waiver of that right.
These Terms, together with any applicable quotation, written service agreement and Privacy Policy, form the relevant contractual framework for use of the Services. Where a specific written agreement expressly overrides a provision of these Terms, that agreement will govern to the extent of the conflict.
If you have any questions regarding these Terms, please contact us:
Email: cs@oscrapa.com
This Privacy Policy is available in both English and Chinese.
If there is any inconsistency or discrepancy between the English version and the Chinese version, the English version shall prevail.
Effective Date: 1 January 2020
生效日期：2020年1月1日
歡迎使用「活動管理太郎!」（「本服務」、「我們」或「本公司」）。本服務透過 oscrapa.com 提供。
本服務條款及細則（「本條款」）規管您使用我們的網上活動管理平台及相關服務（統稱「本服務」）。
本服務旨在協助活動主辦單位管理整個活動流程，包括：
當您註冊帳戶、購買服務計劃或使用本服務，即表示您同意遵守本條款。如您不同意本條款，請勿使用本服務。
活動管理太郎! 提供網上平台，讓活動主辦單位透過網頁瀏覽器管理活動報名、入場及出席記錄。
視乎適用的服務計劃及可用功能，本服務可能包括：
本服務旨在協助活動主辦單位管理活動。除非雙方另有書面協議，否則我們並不代表客戶籌辦、舉行或監督活動。
在遵守適用法律及我們對客戶作出的明確合約承諾的前提下，我們保留修改、改善、暫停或停止任何服務功能的權利。
使用本服務的部分功能須先註冊帳戶。
註冊帳戶時，您同意提供準確及最新的資料，並確保該等資料持續準確。
您須負責：
您不得在未獲授權的情況下使用他人帳戶，亦不得為欺詐或非法目的建立帳戶。
如有需要保障本服務、其他使用者或遵守適用法律，我們保留按照本條款限制、暫停或終止帳戶的權利。
客戶可使用本服務建立及管理活動，並輸入以下資料：
客戶須確保所有活動資料均準確、完整及合法。
如活動日期、時間、地點、報名安排或向參加者提供的其他資料有重大變更，客戶須及時更新活動資料。
對於因客戶提供的活動資料不正確、不完整或過時而引致的損失，我們概不負責，但適用法律另有規定者除外。
客戶須自行負責舉辦活動、與參加者溝通、處理活動取消事宜，以及處理活動主辦單位與參加者之間的任何爭議。
本服務容許客戶設定登記表格，以收集參加者資料。
客戶須自行決定活動所需收集的資料，並確保所要求提供的資料合法、與目的相關且合乎比例。
客戶不得透過登記表格收集非法資料，或收集其無權收集的資料。
客戶須提供適當的私隱通知、取得適用法律要求的同意或授權，並向參加者解釋其資料將如何被使用。
我們提供用於報名及資料管理的技術平台。除非另有書面協議，客戶仍須負責決定收集參加者資料的目的及方式，並自行遵守適用的資料保障法律。
本服務可為每名已登記參加者產生個人 QR Code，用作活動入場及出席記錄。
視乎適用的服務計劃，QR Code 可透過電郵或手機多媒體短訊發送。
客戶確認並同意：
客戶須採取合理措施，防止 QR Code 被未經授權地分享、複製或濫用。
QR Code 僅屬技術上的入場憑證，本身並不保證持有人必定獲准進入活動。活動主辦單位須自行制定入場規則，並處理有爭議或未經授權的入場情況。
本服務可讓獲授權的活動工作人員使用兼容的流動裝置及網頁瀏覽器掃描參加者 QR Code，而無須安裝專用應用程式。
視乎系統設定，掃描操作可記錄參加者的入場時間、離場時間及相關出席資料。
客戶須負責：
出席記錄的準確性及完整性可能受裝置功能、網絡連線、工作人員操作、參加者行為及系統可用性影響。
本服務不保證能在所有情況下偵測或防止所有未經授權的入場、重複掃描、QR Code 分享或其他出席異常情況。
客戶須自行判斷參加者是否有效出席活動。
本服務可能提供以下統計資料：
統計資料根據系統所記錄的資訊產生，可能受更新延遲、資料錯誤、掃描錯誤、連線問題或其他技術限制影響。
客戶在將記錄用於報告、行政決策或其他用途前，須自行核查並確認其準確性。
如本服務提供資料匯出功能，客戶須自行下載、核對、儲存及保護匯出的檔案。匯出檔案可能包含個人資料，必須按照適用法律妥善處理。
除非另有書面協議，我們不保證匯出資料會永久保存或所有情況下均可使用每一種匯出格式。
您同意只會按照本條款及適用法律使用本服務。
您不得：
如懷疑有人違反本條款，我們可進行調查，並按照本條款及適用法律採取適當措施，包括限制使用、暫停帳戶或終止服務。
我們會採取合理措施，保障透過本服務處理的資料。
視乎本服務的使用方式，資料可能包括：
個人資料的收集、使用、儲存、披露及保障，受我們適用的私隱政策及相關資料保障法律規管。
客戶須確保其有合法依據收集及處理參加者資料，並有權授權我們為提供本服務而處理該等資料。
客戶不得上載或收集其無權處理的個人資料。
在適用法律要求的範圍內，客戶須負責回應參加者有關個人資料的查詢及要求。我們會在適當情況下，並按照法律或適用協議的要求，提供合理協助。
本條款任何內容均不會免除或限制任何一方根據適用資料保障法例須承擔的責任。
本服務設有不同收費計劃。
客戶使用本服務須支付的費用，將根據客戶所選用的服務計劃，以及本公司網站公布的最新收費資料釐定。詳情請參閱：https://oscrapa.com/evm/index.php。
客戶在購買或使用本服務前，須自行查閱適用的收費、服務計劃內容、使用限額、已包含的服務及任何額外費用。
實際收費可能因活動人數、活動數量、額外手機多媒體短訊需求、所需功能及其他雙方同意的服務要求而有所不同。
如網站一般價格與雙方已接受的個別報價單有衝突，在適用法律允許的範圍內，以該已接受的報價單或書面協議就相關交易的規定為準。
除非另有書面協議，客戶須按照我們發出的付款指示或報價單支付適用服務費用。
客戶須確保所提供的付款資料準確，並已取得所需付款授權。
在確認收到所需款項前，我們可延遲啟用服務或限制使用付費功能。
任何額外手機多媒體短訊費用、附加服務費用或客製化要求的費用，均須在產生相關收費前獲雙方同意或向客戶清楚說明。
免費手機多媒體短訊額度以適用服務計劃所列的額度為限。
除非另有書面協議，否則不同活動或計劃的額度不可互相轉移。未使用的額度沒有現金價值，亦不可兌換退款。
如可提供額外手機多媒體短訊發送服務，相關服務可能另行收費；適用收費及使用條件會在購買或使用前向客戶說明。
手機多媒體短訊發送及接收仍受相關電訊網絡及服務供應商的可用性和服務表現影響。
客戶應在完成購買前，確認所選服務計劃、活動要求、使用額度及適用費用符合其需要。
除書面協議另有規定或適用法律另有要求外，已啟用或已提供的服務所收取的費用不予退還。
任何取消訂單、更改服務計劃或退款申請，均會按照適用報價單、服務提供進度及適用法律處理。
本條款不會排除適用法律規定不得排除的任何退款權利或其他補救權利。
我們可不時調整網站公布的價格、服務計劃、使用額度及額外服務收費。
除非另有書面協議或法律另有要求，價格變更只適用於日後的購買或續期，不會追溯更改已確認訂單並已支付的費用。
如適用，服務期將在所選計劃、報價單或書面協議中列明。
如服務計劃設有到期日或續期要求，客戶在到期後繼續使用服務可能須辦理續期或支付額外費用。
客戶須自行確認適用服務期，並及時完成所需續期安排。
客戶須自行匯出並安全保存其營運、法律或報告用途所需的活動記錄。
服務計劃到期、帳戶關閉或服務終止後，客戶對活動資料或平台功能的存取可能受到限制。
我們會按照私隱政策、適用資料保留程序及法律責任處理已儲存的資料。
如客戶在帳戶關閉或服務到期前需要協助匯出或取回資料，應在切實可行且法律允許的情況下，預先聯絡我們。
除非另有書面協議，我們不保證在適用服務期結束後無限期保存資料或持續提供活動記錄。
本服務可能依賴以下第三方服務或技術：
第三方服務可能受其自身條款、私隱政策、可用性限制及技術限制規管。
對於超出我們合理控制範圍的第三方故障或服務中斷，我們概不負責。本條款不排除適用法律規定不得排除的責任。
本服務的一切知識產權，包括軟件、原始碼、系統架構、介面設計、標誌、商標、文件及相關技術，均屬我們或我們的授權人所有。
在遵守本條款及適用服務計劃的前提下，我們授予客戶有限、非獨家且不可轉讓的權利，讓客戶在適用服務期內為獲授權的活動管理目的存取及使用本服務。
除非獲我們明確授權或適用法律許可，客戶不得複製、修改、分發、再授權、進行反向工程或以商業方式利用本服務的任何部分。
客戶須自行確保上載至平台的活動內容、圖片、文件、標誌及其他材料不會侵犯第三方權利。
客戶授權我們僅在提供及維護本服務所合理需要的範圍內，託管、處理及展示該等材料，並須遵守私隱政策及任何適用書面協議。
在合理需要的情況下，我們可暫停、限制或終止客戶使用本服務，包括以下情況：
在切實可行且法律允許的情況下，我們會就暫停或終止服務發出通知，並給予客戶處理相關問題的機會。
服務終止後，客戶使用相關服務的權利可能終止。任何尚未履行的付款責任，以及按其性質應在終止後繼續有效的條款，仍然有效。
本節不會妨礙任何一方行使適用法律或書面協議所賦予的權利。
在適用法律及任何書面明確承諾的規限下，本服務按「現況」及「可提供」的基礎提供。
我們會合理努力維持平台的功能及可靠性，但不保證：
客戶應維持適當的操作程序，並在有需要時核實重要的出席資料。
本條款不會排除適用法律規定不得排除的任何保證、陳述或責任。
在適用法律允許的最大範圍內，對於因使用或無法使用本服務而引起的任何間接、附帶、特殊或相應損失、利潤損失、商機損失或預期節省損失，我們概不負責。
在適用法律規限下，對於以下原因引起的損失，我們概不負責：
客戶須自行保存適當記錄，並為其活動維持合適的操作安排。
本條款不會排除或限制因欺詐、故意不當行為或適用法律規定不得排除或限制的其他責任。
在適用法律允許的範圍內，如因客戶非法使用本服務、嚴重違反本條款、侵犯第三方權利，或未有取得收集或使用參加者資料所需的授權而引起索償、損失及合理費用，客戶須承擔相關責任。
如索償或損失是由我們違反本條款、疏忽或其他依法不得免責的行為所引致，則本條款不適用於該等部分。
我們可不時更新本條款，以反映本服務、收費安排、技術或法律要求的變更。
最新版本將連同生效日期刊載於我們的網站。
如適用法律或協議有所要求，我們會就重大修訂發出通知。
在更新條款生效後繼續使用本服務，即表示您在法律允許的範圍內接受修訂內容。如您不同意重大修訂，應停止使用受影響的服務，並就任何適用合約安排聯絡我們。
本條款受香港特別行政區法律管轄，並按香港特別行政區法律解釋。
就因本條款引起或與本條款有關的爭議，雙方同意接受香港法院的非專屬司法管轄權，但須受任何強制性法律規定規限。
如本條款任何條文被裁定為無效或不可執行，其餘條文在法律允許的範圍內仍然有效。
我們未有行使或延遲行使本條款下的任何權利，不構成放棄該權利。
本條款連同任何適用報價單、書面服務協議及私隱政策，構成使用本服務的相關合約框架。如個別書面協議明確訂明取代本條款的某項規定，則在衝突範圍內以該書面協議為準。
如您對本條款或本服務有任何疑問，請透過以下方式聯絡我們：
本私隱政策提供英文及中文版本。
如英文版本與中文版本之間存在任何不一致或歧異，概以英文版本為準。
生效日期：2020年1月1日